CEO and founder, Karen Coy, is originally from Wisconsin. Raised on a dairy farm, she learned about hard work first hand. “I started to pay attention to cleaning tasks as a young adult”.  Ms. Coy first started her cleaning business while still living in WI in 1999. After a few moves, from the Midwest to the West Coast (Santa Barbara), the East Coast (Raleigh, NC) and back to the West Coast (currently Carlsbad), her main interest has always been to rebuild her cleaning company. The new year brings about a new opportunity for Ms. Coy to transition her cleaning company to a referral agency, utilizing domestic workers, but still focusing on providing spotless cleaning services.


A referral agency matches your needs and priorities with domestic workers (house cleaners). Our domestic workers are more than happy to accommodate your cleaning needs, whether it’s a whole house clean, or a list of priorities. Our DW’s are self-employed and enjoy the freedom and flexibility that working for a referral agency brings. We strongly adhere to the CA state civil code and adhere to state and federal guidelines regarding independent contractors.

All Domestic Workers: 

  • Are registered and contracted under my Agency
  • Are interviewed over the phone
  • Are interviewed in person if they are a good fit
  • Are background checked
  • Provide multiple references (from other clients whom invite them back into their home)
  • Fill out appropriate tax forms
  • Sign company contract
  • Receive a 1099 at the end of the year

What Makes Spotless ‘n Serene Referral Agency Unique?​

Spotless ‘n Serene Referral Agency is locally owned and operated, and our Independent Domestic Workers are thoroughly screened and experienced. They provide their own professional cleaning equipment and supplies, and will be happy to work with you on any special requests. They enjoy cleaning and take great pride in the results of their work.  As part of awesome customer service, they guarantee their work, and will happily handle any concerns reported within 24 hours of your scheduled cleaning appointment.  Whether you’re a homeowner, renter, realtor or property management company, Spotless ‘n Serene is more than capable of taking care of your needs. 


What Our Clients Say About Us

Karen is absolutely amazing. I messaged her on Wednesday and told her I need my house cleaned on Thursday. She came out and did a walk-thru on Wednesday and showed up on-time ready to kick ass on Thursday. Her crew did a fantastic job and even came in $200 less than the max quote she gave me! Who does that??? Such an amazing and cleansing experience! Lol

Jordan E.
Huntington Beach, CA

Holy Toledo, Batman! "Spotless and Serene" just doesn't cut it - I think "Clean, Pristine, Spotless, and Serene" is more appropriate.

Amy S.
Los Angeles

Karen rocks! I hired her to clean my home as well as my business (dance studio). She was extremely professional from the moment I spoke with her. I thought her quote was high, but decided to go with her after reading her wonderful reviews. She showed up early and ready to get to work, which I really appreciated. She cleaned all day and both of my places were so fresh and so clean! Her attention to detail is amazing and she takes pride in her work. She is friendly, trustworthy, and worth every penny. Testimonial Content

Tracie H.